Palfinger North America announced the official grand opening of Palfinger University, a 2,000-square-foot training center located in Tiffin, Ohio.

The opening of the university is made to support the company's North American dealer partners and customers.

The university has been designed to improve the skills and performance in both the sales and service areas. Courses include:

• Sales training

• The sales process

• Product knowledge

• Technical knowledge

• Service training

• Basic service training

• Intermediate service training

• Advanced service training

The first of several sales training courses began in April.

For more information on the university and the sales or service training courses, contact either sales trainer Philip Ingate at ingatep@Palfinger.on.ca or service trainer Randy Schaubel at schaubelr@Palfinger.on.ca or call (800) 567-1554.