In this episode of If Walls Could Talk, W&C Group Publisher Jill Bloom chats with Adams & Reese’s Trent Cotney on installation hiccups and warranties. 

What happens when a contractor has a claim during installation? Out of an insurance claim, it could be on the owner’s policies, the owner doesn’t want to pay until that insurance is resolved. “What I like to do is look at it from a contractual obligation.” He says there are a number of ways to address this. 

“What is I don’t like to see is a payment that is owed to you goes into the absorbed into the insurance claim. I’d rather see that paid up front,” Cotney says.

Cotney also discusses what he spoke about at Roofing Contractor’s Best of Success event.