Paul Nutcher is director of PR and media services for PRBDesign, in Orlando, Fla. He is a member of the Greater Orlando Chapter of CSI and the USGBC Central Florida Chapter. He writes frequently on construction topics and sustainability issues. Contact him at nutcher@prbdesign.com.
The Saddle Creek Corp., a third-party logistics company, needed an industrial warehouse site for the storage and delivery of dry and canned food products. The company located an ideal facility in Winter Haven, Fla., but the 295,000 square-foot building needed to be upgraded to ensure the facility could meet strict sanitation guidelines before it could utilize the location for the storage of everything from sugar to coffee.
Nordstrom department store managers encourage their sales staff to remember their customers' names and clothing sizes to make the customer feel important and above all, keep them coming back.